Client Education in Search Engine Optimisation
Tuesday, March 18th, 2008A recent busy period at work has unfortunately been beset by a catalogue of complications and problems (not my making I may hasten to add). This has highlighted to me the importance of client education and an effective project management strategy.
I have always been of the view that any relationship, be it business or pleasure, is a two way affair and requires a mutual understanding of roles and boundaries. In order for business relationships to develop and grow it is important that a firm foundation of understanding is set out at the beginning so that everyone involved is fully aware of the project boundaries, areas of responsibility, project goals and any timescales/deadlines involved. If this is done correctly, the whole process has a better chance of running in a smooth, professional and cost effective manner. From experience, I have found that where these details are not clearly set out and agreed to in the early stages, then this will often result in a long drawn out and painful affair potentially resulting in bad feeling and wasted time and money. (more…)